Contact
Start with a conversation.
Tell us what is happening in the practice. You will speak with an operations lead who works this discipline daily — not a call centre, and not a discovery questionnaire.
Direct lines
- Main line248-853-9097
- Fax248-852-0347
- Generalinfo@statphysician.com
- Response timeWithin one business day
- Office2710 S Rochester Road, Suite 2
Rochester Hills, MI 48307 - HoursMon–Fri, 7am–7pm ET · after-hours line for active clients
Existing client with an urgent issue?
Call the main line and select the client support option, or email your account manager directly. Active clients have an after-hours escalation path for claim and credentialing deadlines.
Sending records or PHI
Do not email protected health information. We will issue a Business Associate Agreement and a secure upload link before any patient data changes hands.
What to expect
Before you send.
What happens after I send this?
An operations lead reviews it and replies within one business day, usually with two or three specific questions and a proposed time to talk. You will not be passed to a sales development queue.
How long is the first call?
Thirty minutes. We will ask about provider count, specialty, systems, monthly collections and what specifically is not working, then tell you what we would do first and what it would cost.
Do you require a long-term contract?
No. Ongoing services run month-to-month after an initial 90 days with 60 days' notice. Project work is scoped and priced per deliverable.
Can you sign our NDA and BAA?
Yes to both. We will sign your documents if you prefer yours, and we can provide ours. No protected health information is exchanged before the BAA is executed.
Do you work with practices outside the United States?
No. We support US-based practices and are set up for US payer, HIPAA and state licensure requirements only.